Effective Date: December 29, 2025
Immigration Support Services Inc. (“ISS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have.
This Privacy Policy applies to information collected through immigrationsupportservices.com (the “Site”), our online forms, email communications, SMS communications, and any services that link to this Privacy Policy (collectively, the “Platform”).
Who We Are
Immigration Support Services Inc. is a non-legal services company that provides business, professional, and administrative support services for individuals pursuing U.S. immigration goals.
ISS is not a law firm and does not provide legal advice or legal services. ISS is a separate entity from Ashoori Law.
Information We Collect
We may collect the following categories of information:
| Category | Examples |
| Identifiers & Contact Info | Name, phone number, email address, mailing address, country of residence |
| Commercial Information | Services purchased, invoices, transaction history |
| Payment Information | Credit/debit card information processed by Stripe; wire transfer details you voluntarily provide |
| User Content & Documentation | Questionnaires, CVs, business or professional documents, draft plans, or other materials needed to perform services |
| Technical & Usage Data | IP address, browser type, device type, pages visited |
| Communications | Call recordings, emails, chat messages, text correspondence |
| Sensitive Information (If Provided) | Passports, identification documents, or financial documents only if voluntarily uploaded or required to complete a selected service |
We do not intentionally collect information from children under the age of 16.
How We Collect Information
We collect information from:
- You directly (forms, uploads, calls, emails, SMS)
- Automatically through cookies and tracking tools
- Third-party partners you choose to work with through ISS (e.g., website developers, franchise consultants, business plan providers)
- Payment processors (e.g., Stripe)
How We Use Your Information
We use your information to:
- Provide and manage our non-legal services
- Facilitate introductions to third-party service providers
- Perform billing and process payments
- Communicate with you about your services
- Send marketing emails or SMS messages (you may opt out at any time)
- Improve our website and offerings
- Comply with legal obligations and protect our rights
Third-Party Service Providers
ISS works with independent, third-party providers.
We may share your information with such providers only as necessary to deliver the service you purchased.
Examples include:
- Business plan writers
- Website developers
- Franchise or education consultants
- Profile development providers
Each provider may require you to sign a separate agreement governing their services.
Marketing Communications & SMS Consent
By providing your contact information, you consent to receive email and/or SMS messages from ISS regarding service updates, account-related communications, and marketing.
- Reply STOP to cancel SMS messages
- Reply HELP for assistance
- Message and data rates may apply
- ISS will not send SMS messages on behalf of Ashoori Law
- You may unsubscribe from marketing emails by clicking the unsubscribe link in any email
SMS Privacy & Data Use
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared with subcontractors or service providers solely for operational and support purposes, such as customer service, SMS delivery, or platform functionality.
All other categories of personal data exclude text messaging originator opt-in data and consent. SMS opt-in information will not be shared with any third parties.
Payment Processing
For electronic payments, Stripe processes payment information on our behalf.
Wire transfers and checks are processed directly by ISS.
Cookies & Tracking Technologies
We may use cookies and analytics tools to:
- Personalize website experience
- Measure website performance
- Deliver retargeted advertising
You may opt out of targeted advertising through your browser settings or by visiting:
🔗 https://optout.aboutads.info
Data Disclosure
We may disclose personal information to:
- Our service providers and contractors
- Payment processors
- Marketing and analytics tools (in limited, non-sensitive form)
- Law enforcement or government authorities when required by law
- Business transferees in connection with a merger, sale, or asset transfer
We do not sell personal information.
Notwithstanding the foregoing, SMS opt-in data and consent information is never shared with third parties and is used solely for communications from Immigration Support Services Inc.
State Privacy Rights
Residents of California and other applicable states may have the right to:
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate information
- Opt out of marketing communications
To exercise these rights, contact us at:
📩 contact@immigrationsupportservices.com
📞 1-800-345-0526
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. The Effective Date reflects the most recent revision. Continued use of the Platform constitutes acceptance of the updated policy.
Contact Us
📩 contact@immigrationsupportservices.com
📞 1-800-345-0526
🏢 21700 Oxnard Street, Suite 730, Woodland Hills, CA 91367 USA