Effective Date: December 29, 2025
Immigration Support Services Inc. (“ISS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have.
This Privacy Policy applies to information collected through immigrationsupportservices.com (the “Site”), our online forms, email communications, SMS communications, and any services that link to this Privacy Policy (collectively, the “Platform”).
Who We Are
Immigration Support Services Inc. is a non-legal services company that provides business, professional, and administrative support services for individuals pursuing U.S. immigration goals.
ISS is not a law firm and does not provide legal advice or legal services. ISS is a separate entity from Ashoori Law.
Information We Collect
We may collect the following categories of information:
| Category | Examples |
| Identifiers & Contact Info | Name, phone number, email address, mailing address, country of residence |
| Commercial Information | Services purchased, invoices, transaction history |
| Payment Information | Credit/debit card information processed by Stripe; wire transfer details you voluntarily provide |
| User Content & Documentation | Information you submit such as questionnaires, CVs, business or professional documents, draft plans, or other materials needed to perform services |
| Technical & Usage Data | IP address, browser type, device type, pages visited |
| Communications | Call recordings, emails, chat messages, text correspondence |
| Sensitive Information (If Provided) | Passports, ID documents, or financial documents only if voluntarily uploaded or required to complete a selected service |
We do not intentionally collect information from children under 16.
How We Collect Information
We collect information from:
- You directly (forms, uploads, calls, emails, SMS)
- Automatically through cookies and tracking tools
- Third-party partners you choose to work with through ISS (e.g., website developers, franchise consultants, business plan providers)
- Payment processors (e.g., Stripe)
How We Use Your Information
We use your information to:
- Provide and manage our non-legal services
- Facilitate introductions to third-party service providers
- Perform billing and process payments
- Communicate with you about your services
- Send marketing emails or SMS (you may opt out at any time)
- Improve our website and offerings
- Comply with legal obligations and protect our rights
Third-Party Service Providers
ISS works with independent, third-party providers.
We may share your information with such providers only as necessary to deliver the service you purchased.
Examples include:
- Business plan writers
- Website developers
- Franchise or education consultants
- Profile development providers
Each provider may require you to sign a separate agreement.
Marketing Communications & SMS Consent
By providing your contact information, you consent to receive email and/or SMS messages from ISS for service updates and marketing.
- Reply STOP to cancel SMS messages
- Reply HELP for assistance
- Message & data rates may apply
- ISS will not send SMS messages on behalf of Ashoori Law
You may unsubscribe from email marketing by clicking unsubscribe in any message.
Payment Processing
For electronic payments, Stripe processes payment information on our behalf.
Wire transfers and checks are processed directly by ISS.
Cookies & Tracking Technologies
We may use cookies and analytics tools to:
- Personalize website experience
- Measure performance
- Deliver retargeted advertising
You can opt-out of targeted ads via your browser or by visiting:
🔗 https://optout.aboutads.info
Data Disclosure
We may disclose information to:
- Our service providers
- Payment processors
- Marketing/analytics tools (in limited, non-sensitive form)
- Law enforcement where required by law
- Business transferees in case of merger or sale
We do not sell personal information.
State Privacy Rights
Residents of California and other applicable states have the right to:
- Request access to your data
- Request deletion
- Request correction
- Opt out of marketing
To exercise rights:
📩 contact@immigrationsupportservices.com
📞 1-800-345-0526
Data Security
We implement commercially reasonable security measures but cannot guarantee absolute security.
Changes to This Policy
We may update this policy periodically. The “Effective Date” will indicate the last revision. Continued use of the site constitutes acceptance.
Contact Us
📩 contact@immigrationsupportservices.com
📞 1-800-345-0526
🏢 21700 Oxnard Street, Suite 730, Woodland Hills, CA 91367 USA